If you get a call from client saying that he/she cant print from any applications on citrix server and when he/she presses print icon application gets locked or hangs it means print spooler needs to be restarted on (NDSVM) citrix server. Try restarting cpsvc.exe and spoolsv.exe, in case you get an error message that cpsvc.exe cant be stopped please use killtask command from cmd to force these services to be stopped and then restart them. Problem should get resolved.
Run command line from your machine. Example: taskkill /s imwmnys158ts /F /IM cpsvc.exe
Saturday, May 24, 2008
Wednesday, April 30, 2008
Outlook Error Message
Have you ever had problems printing daily shared calendar and got an error message
"The messaging interface has returned an unknown error. If the problem persists restart Outlook".
This error might occur if you have delegate rights to someone's Calendar but not to their Tasks and you are trying to print their calendar using Daily Style which includes printing task pad. This problem can be resolved by modifying the Print style to exclude task items.
If you go to File--Print--Define Styles. Highlight Daily Style and click on the Edit button then uncheck the Include TaskPad option and click OK. You will be able to print daily calendar after this.
Another way to get it fixed is to ask calendar owner to include permissions for Tasks.
"The messaging interface has returned an unknown error. If the problem persists restart Outlook".
This error might occur if you have delegate rights to someone's Calendar but not to their Tasks and you are trying to print their calendar using Daily Style which includes printing task pad. This problem can be resolved by modifying the Print style to exclude task items.
If you go to File--Print--Define Styles. Highlight Daily Style and click on the Edit button then uncheck the Include TaskPad option and click OK. You will be able to print daily calendar after this.
Another way to get it fixed is to ask calendar owner to include permissions for Tasks.
Tuesday, April 15, 2008
Customized Quick Access Toolbar in Office 2007
The Problem: User receives a new machine and loses customized MS Office 2007 Quick Access Toolbars (the user only has default options Save, Undo, Redo).
When you first customize your quick access toolbar in Word, Excel, or other Office 2007 apps, it saves this information locally on your XP machine or NDS server in a file called Word.qat, Excel.qat, etc. This files are located here:
%USERPROFILE%\Local Settings\Application Data\Microsoft\Office
The files are not created until you actually customize the toolbar. When you connect to a different machine or get a new machine, you don’t actually retain these settings because these .qat files are stored under the local settings of your local profile, they are never uploaded to the roaming server profile.
In theory, settings like this should be saved to roaming profile or z: drive.
When you first customize your quick access toolbar in Word, Excel, or other Office 2007 apps, it saves this information locally on your XP machine or NDS server in a file called Word.qat, Excel.qat, etc. This files are located here:
%USERPROFILE%\Local Settings\Application Data\Microsoft\Office
The files are not created until you actually customize the toolbar. When you connect to a different machine or get a new machine, you don’t actually retain these settings because these .qat files are stored under the local settings of your local profile, they are never uploaded to the roaming server profile.
In theory, settings like this should be saved to roaming profile or z: drive.
Sunday, April 13, 2008
Error message " There is a problem with this web site's security certificate."
I got this error message today on my XP machine in IE7.0 when I was trying to open up one of the sites.
Please check article below to find resolution and workaround for this.
http://support.microsoft.com/default.aspx?scid=kb;en-us;931850
Please check article below to find resolution and workaround for this.
http://support.microsoft.com/default.aspx?scid=kb;en-us;931850
Thursday, April 10, 2008
Red X in Outlook
Have you ever had problem viewing images in the message window in Outlook2003 and getting red X?
If yes, then what you can do is to clear contents of Temporary Cache folder. And problem will get solved.
In registry editor go to this key :
1. HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
2. Check OLK folder name.
3. Close Outlook
4. Go to this OLK folder and delete contents of folder (make sure user does need files from this folder)
5. Launch Outlook
If yes, then what you can do is to clear contents of Temporary Cache folder. And problem will get solved.
In registry editor go to this key :
1. HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
2. Check OLK folder name.
3. Close Outlook
4. Go to this OLK folder and delete contents of folder (make sure user does need files from this folder)
5. Launch Outlook
Tuesday, April 8, 2008
Facebook security
Facebook fixes security lapse that exposed photos
http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9071458
http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9071458
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